--- title: Will I receive receipt of my order?  description: Fox Group will only dispatch orders to the consignee named on the order. Customers are responsible for checking and confirming the address for delivery for every order placed to ensure the safe receipt of all products purchased via FP and FCW. --- [Skip to content](https://support.foxpharma.co.uk/en-gb/will-i-receive-receipt-of-my-order-#main-content) English - United Kingdom Show submenu for translations [Contact Fox Pharma](https://support.foxpharma.co.uk/en-gb/kb-tickets/new?hsLang=en-gb) [Customer portal](https://support.foxpharma.co.uk/account?hsLang=en-gb) ![Fox Pharma logo](https://support.foxpharma.co.uk/hs-fs/hubfs/Fox%20Pharma%20Full%20Logo.png?width=250&height=30&name=Fox%20Pharma%20Full%20Logo.png) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - [Contact Fox Pharma](https://support.foxpharma.co.uk/en-gb/kb-tickets/new) - [Customer portal](https://support.foxpharma.co.uk/account) - [View Website](https://foxpharma.co.uk/) [View Website](https://foxpharma.co.uk/) This is a search field with an autosuggest feature attached. - There are no suggestions because the search field is empty. 1. [Support](https://support.foxpharma.co.uk/en-gb/?hsLang=en-gb) 2. [Shipping Information](https://support.foxpharma.co.uk/en-gb//shipping-information?hsLang=en-gb) 12 May 2025 # Will I receive receipt of my order? ## Fox Group will only dispatch orders to the consignee named on the order. Customers are responsible for checking and confirming the address for delivery for every order placed to ensure the safe receipt of all products purchased via Fox Pharma. Fox Group orders will be delivered via DPD or DHL depending on your location. Fox group International will only dispatch orders to the consignee named on the order. Customers are responsible for checking and confirming the address for delivery for every order placed to ensure the safe receipt of all products purchased. Fox group International will not be held liable for any failed deliveries or delays in receiving your order via our third-party courier and it is the customer’s responsibility to make arrangements with the courier for redelivery. - [Product Information](https://support.foxpharma.co.uk/en-gb//product-information?hsLang=en-gb) - [Shipping Information](https://support.foxpharma.co.uk/en-gb//shipping-information?hsLang=en-gb) - [Payments and Promotions](https://support.foxpharma.co.uk/en-gb//payments-and-promotions?hsLang=en-gb) - [Order Queries](https://support.foxpharma.co.uk/en-gb//order-queries?hsLang=en-gb) - [Returns and Refunds](https://support.foxpharma.co.uk/en-gb//returns-and-refunds?hsLang=en-gb) [![Fox Pharma logo](https://support.foxpharma.co.uk/hs-fs/hubfs/Fox%20Pharma%20Full%20Logo.png?width=250&height=30&name=Fox%20Pharma%20Full%20Logo.png "Fox Pharma logo")](https://foxpharma.co.uk/) [mailto:email@email.com](mailto:email@email.com) Copyright © 2026, foxpharma.co.uk