How do you handle Items requiring refrigeration? (Cold Chain Products)
For any failed delivery of orders containing cold chain items, a re-delivery must be arranged whilst the items are still within the refrigeration temperature range so not to break the cold chain, which is 48 hours from dispatch.
For any failed delivery of orders containing cold chain items, a re-delivery must be arranged whilst the items are still within the refrigeration temperature range so not to break the cold chain, which is 48 hours from dispatch.
Fox Group International will not be held liable for any cold chain orders in which delivery has been attempted and missed, resulting in cold-chain being broken and will not issue any refund or replacement of stock that is received after this window.
Customers must consider this when placing an order in advance of a weekend or a Bank Holiday.
Fox Group International will not be held liable for any cold chain orders in which delivery has been attempted and missed, resulting in cold-chain being broken and will not issue any refund or replacement of stock that is received after this window.
Customers must consider this when placing an order in advance of a weekend or a Bank Holiday.